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Our Company and Privacy Policy
Culinary Capers
Catering Inc (and company divisions: Best of the West BBQ, Culinary
Cakes, and PartyArt Design) is a full service off-premise catering
company providing catering service to social and corporate clients
in the Vancouver area.
Culinary Capers Catering Inc and our company divisions (together
referred to as “we,” “our,” and “us” throughout
the policy document) does not sell or share non-public personal
information outside of Culinary Capers except as is permitted by
law. Our privacy statement describes the steps that we take to
protect each individual client’s information and explains
when non-public personal information about current or former clients
may be shared with other parties.
Type of Information
When you, as a client, contact
us regarding catering, event planners and other company representatives
will have you provide us with your non-public personal information.
We collect and use this information to service your account and
respond to your requests. The non-public information that we collect
falls into three categories:
1. Information that we receive from you when
you request a proposal or order catering. For
example, this information may include your name and address, your
company name and
address and credit card information.
2. Information about your
ordering and account history with us, including orders that you
request by fax or e-mail. This category also includes your communications
to us
concerning your account.
3. Other information that we may obtain
from you such as food allergies.
Sharing Information
In
order to offer you better service and provide you with more service
choices, we may share non-public private information under the
limited circumstances described below.
Within Our Company
Culinary Capers Catering
works as an organization to provide products and services that
benefit our client base. We may share all three categories of
non-public personal information among our company divisions.
With Parties Outside
of Culinary Capers Catering
We
share all three types of non-public information with third party
companies outside of Culinary Capers Catering only as permitted
by law. Below are some examples of third parties to whom we may
disclose non-public personal information. While these examples
do not cover every situation permitted by law, they indicate
how your information may be shared.
We may share
non-public personal information:
1. With companies that work with
us to service your accounts, or to provide services or process
transactions that you have requested. For example, we may use companies
to assist us with mailing, processing cheques or providing on-line
transaction or account maintenance capabilities.
2. With a party representing you or to other
third parties at your direction/consent.
3. When permitted or required
by law, such as in response to a subpoena or other legal process.
Confidentiality and Security
Our employees are
required to follow procedures with respect to maintaining the confidentiality
of our client’s non-public
personal information. Additionally, we maintain physical, electronic
and procedural safeguards to protect the information. This includes
performing ongoing evaluations of our systems containing client
information and making appropriate changes when necessary.
Updating of Account Information
If, for any reason,
your account information needs to be updated or changed, please
contact us immediately at 604.875.0123 or e-mail: info@culinarycapers.com.
We will promptly correct the information and address any inquiries.
Review of Privacy Policy
We will review our privacy
policy annually. We will not revise our privacy policy to permit
the sharing of non-public private information, other than described
in this notice, unless we notify you with an opportunity to prevent
the sharing of information. We have appointed a privacy officer
at Culinary Capers Catering to address any concerns, queries or
complaints.
Our privacy officer can be reached at 604.875.0123
or by e-mailing: privacyofficer@culinarycapers.com or by mail at:
Culinary Capers Catering, 1545 West 3rd Avenue, Vancouver, BC,
V6J 1J8, Attention: Privacy Officer.
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